Quality Assurance

It is our policy to provide customers with innovative, high quality, products which are safe and reliable, products that always meet customer needs while representing real value. We aim to deliver on time and to provide prompt, efficient and reliable service.

Our mission is to relentlessly pursue excellence in customer satisfaction and business results. All products supplied by Instant Access comply with all applicable regulatory requirements and Australian/New Zealand Standards.

To ensure we meet our policy aims, we operate and maintain a quality management system complying with AS/NZS ISO 9001:2000. The system covers the design, manufacture, sales, servicing and hire operations. The effectiveness of our system depends on the commitment and competence of our people using it.

Our employees are trained and equipped to carry out their roles competently. In addition, employees are encouraged to participate and contribute to improving product and services quality. With the commitment and involvement of our employees, Instant Access remains a successful company at the forefront of our industry.